Frequently Asked Questions

Getting started is simple: 1. Sign up with your work email at corbez.com/register 2. Verify your email by clicking the link we send you 3. Link to your company - We'll auto-detect your company from your email domain, or you can use an invite code 4. Browse restaurants - Explore exclusive discounts at local restaurants 5. Claim your first discount - Add it to your wallet 6. Show your QR code at the restaurant to redeem That's it! You can start saving on every meal.

Yes! Corbez is 100% free for employees. There are no subscription fees, no hidden costs, and no catch. Your company doesn't pay either - restaurants offer you exclusive discounts because they value having corporate customers who visit regularly. You simply sign up with your work email, claim discounts, and start saving money on every meal. No credit card required.

Redeeming is easy: 1. Browse restaurants and select one with a discount 2. Add the discount to your wallet before visiting 3. Visit the restaurant and dine as usual 4. When paying, open your Corbez pass and show your QR code 5. The server scans your code and applies the discount 6. Pay the discounted amount Important: Your QR code must be scanned before payment is processed. Discounts cannot be applied retroactively.

Corbez pricing is simple and affordable: Monthly Subscription: $9.99/month (billed monthly) Annual Subscription: $99.99/year (save $20, 2 months free) What's included: - Unlimited discount redemptions - No per-transaction fees - Restaurant dashboard and analytics - QR code verification system - Marketing to corporate employees in your area - Customer insights and trends Plus: First 6 months free for new partners! No credit card required to start your trial. *New Year 2026 promotion. 6 months free trial expires July 1, 2026. Standard 3-month trial applies thereafter.

Yes! We offer a genuine 6 months free trial: - Full access to all features - No credit card required to start - No transaction fees during trial - Cancel anytime with no penalties - After 6 months, choose to continue at $9.99/month or cancel We want you to see real results and build a loyal corporate customer base before paying anything. Most restaurants see a 40% increase in weekday lunch traffic within 3 months. *New Year 2026 promotion. 6 months free trial expires July 1, 2026. Standard 3-month trial applies thereafter.

Getting your company on Corbez is simple: 1. Visit corbez.com/for-companies and fill out the signup form 2. Verify your company email (must be from a company domain) 3. We'll verify your company within 1 business day 4. Once approved, you can invite all employees 5. Employees sign up with their work emails and get instant access Requirements: - Company must have 10+ employees - Must have a company email domain (not Gmail, Yahoo, etc.) - HR or admin contact for verification Onboarding takes 2-3 business days from start to finish.

No! Corbez is 100% free for companies. There are no fees for: - Company onboarding - Employee activations - Discount redemptions - Dashboard access - Support Why free? Companies benefit from happier employees who save money on meals. Restaurants pay a subscription to access corporate customers. This creates a win-win-win model where everyone benefits. Your only "cost" is a few minutes to invite your employees and set up your company profile.

We're here to help! Email Support (Fastest): - Employees: support@corbez.com - Restaurants: merchants@corbez.com - Companies: partners@corbez.com - Response time: As soon as possible Live Chat: - Available in the app Mon-Fri, 9am-6pm PST - Instant responses during business hours Phone Support (Premium partners only): - Restaurants on annual plans get a dedicated account manager - Call 1-800-CORBEZ1 (1-800-267-2391) Self-Service: - Browse this FAQ - Check out our Help Center at corbez.com/help - Watch tutorial videos in the app For urgent issues (account locked, payment problems), email support@corbez.com with "URGENT" in the subject line.

Email verification is automatic: 1. Sign up with your company email (e.g., yourname@company.com) 2. Check your inbox for a verification email from Corbez 3. Click the verification link in the email 4. Your company will be automatically detected from your email domain If your company uses a generic email provider (like Gmail), you may need to enter an invite code from your HR department. Can't find the email? Check your spam folder or request a new verification link.

You can browse all participating restaurants in the Corbez app or website. We partner with local restaurants in growing markets. **Search and filter by:** - Cuisine type (Italian, Mexican, Asian, etc.) - Discount percentage - Distance from you - Price range - Dietary preferences **Types of discounts you'll see:** - **Standard Discounts**: Available to all corporate employees - **Company-Exclusive Discounts**: Discounts negotiated specifically for your company - **Spend Threshold Deals**: Bigger savings on larger orders - **Company Perks**: Free appetizers, desserts, or drinks exclusive to your company **Smart Features:** - Highest applicable discount automatically selected - Your company-specific perks highlighted with a "Negotiated for You" badge - Real-time availability and monthly usage limits shown New restaurants join regularly, so check back often. You'll also receive notifications when restaurants near you join the platform or offer new exclusive perks.

Your discount is guaranteed! We protect you with our Discount Lock Guarantee: **How it works:** - When you claim a discount, the exact terms are frozen in your coupon - Even if the restaurant changes the discount later, YOU keep the original percentage - Your QR code always reflects the discount you claimed, not the current one **Example:** 1. You claim a 20% discount during a Black Friday promotion 2. Next week, the restaurant lowers it to 10% 3. When you redeem your coupon, you still get the full 20% you claimed **Additional Protections:** - Restaurants can't delete discounts that have active coupons - Monthly usage limits are locked at claim time - Minimum spend requirements stay the same - Your terms are honored even if the restaurant leaves Corbez **Why this matters:** - No "bait and switch" - what you see is what you get - Restaurant promotions are risk-free for you - You can claim discounts during sales without worrying Your discount is your contract. We ensure restaurants honor the terms you agreed to when you claimed it.

No! Unlike other platforms, Corbez charges zero transaction fees. You pay a flat monthly subscription ($9.99/month) with unlimited redemptions. Whether you have 10 redemptions or 1,000 redemptions per month, your cost stays the same. This means: - Predictable monthly expenses - No surprise fees at month-end - More customers = more profit (not more fees) - Keep 100% of your revenue after the discount Compare this to delivery apps that can charge significant per-order commissions. With Corbez, you control the discount and keep the rest.

Verification is instant and easy: 1. Customer shows their Corbez QR code (in Apple/Google Wallet or app) 2. Scan the QR code with your phone camera or the Corbez merchant app 3. The system instantly verifies their employee status and company 4. Apply the discount shown on screen 5. Process payment as usual The QR code contains encrypted employee verification data and refreshes regularly. If the code doesn't scan, ask them to refresh it in the app.

You can invite employees in multiple ways: Bulk Email Invite (Recommended): 1. Upload a CSV of employee emails in the company dashboard 2. We send them all an invite email with a unique signup link 3. They click, verify their email, and they're in Individual Invites: 1. Share your company invite code with employees 2. They enter it during signup to link to your company Auto-Discovery: 1. Employees sign up with their work email 2. We auto-detect your company from the email domain 3. No invite code needed Best practice: Use bulk invite for fastest onboarding, then let auto-discovery handle new hires.

Adoption tends to be strong because the benefit is simple and relevant. Why Corbez works: - Daily relevance: Employees eat lunch every workday - Instant value: Savings from day one, no waiting period - Zero friction: No app downloads, no cards to carry - Peer effect: When coworkers mention it, others sign up - Free to employees: No cost barrier High adoption means: - Better ROI for your investment (even at $0 cost) - More employees feel valued - Stronger recruiting/retention tool - Measurable positive impact

Corbez has a transparent business model: Revenue: Restaurants pay a monthly subscription ($9.99/month) to access corporate customers through our platform. Free for: - Employees (100% free forever) - Companies (100% free forever) Costs covered by restaurant subscriptions: - Platform development and maintenance - Customer support - Marketing to corporate employees - Payment processing Why this works: - Restaurants get high-value corporate customers - Employees save money on meals - Companies offer a valuable benefit at zero cost No ads, no data selling, no hidden fees.

Adding your pass to your mobile wallet: For Apple Wallet (iPhone): 1. After claiming a discount, tap "Add to Apple Wallet" 2. Review the pass details and tap "Add" 3. Your pass will appear in the Wallet app For Google Wallet (Android): 1. After claiming a discount, tap "Add to Google Wallet" 2. Review the pass details and tap "Save" 3. Your pass will appear in the Google Wallet app Your QR code will automatically update each time you redeem a discount, making it easy to show at restaurants.

Your data security is our top priority: - We use encryption to protect your data in transit and at rest - We never share your personal information with restaurants without permission - Restaurants see your name, company, and discount eligibility when you redeem - You can request account deletion at any time We collect only what's needed for verification and access (name, work email, and company affiliation). See our Privacy Policy for details.

Corbez helps you reach corporate employees: 1. Your restaurant appears in the app for nearby corporate employees 2. Employees can filter by cuisine, distance, and discount level 3. We send targeted notifications when companies join near you 4. Discount level can influence visibility in search results 5. Featured placement is available based on offer quality and activity Tips to maximize traffic: - Offer competitive discounts that fit your margins - Update your profile with great photos and menu highlights - Run limited-time promotions (e.g., "Special offer this week") - Respond to customer reviews in the app

Payments are straightforward: 1. You receive full payment from the customer (after discount) 2. Corbez bills you monthly for the subscription ($99/month) 3. Billing happens on the same day each month 4. We accept all major credit cards and ACH transfers 5. Automatic receipts and invoices for your records Example: Customer's bill is $100, you offer 20% discount, customer pays you $80 directly. Later, Corbez bills you $99 for the monthly subscription (regardless of how many discounts were redeemed). You never pay Corbez for individual transactions - just the flat monthly fee.

Probably not. Corbez doesn't require: Technical requirements: - No software installation - No integration with company systems - No access to company data - No IT resources needed Legal considerations: - Employees verify themselves with work email - No data sharing between company and Corbez - Standard terms of service (review at corbez.com/terms) - Review our privacy policy for details on data handling Most companies treat this like approving a lunch-and-learn event, not enterprise software. However, policies vary by company. If you're unsure: 1. Review our privacy policy and terms 2. Share with your legal/compliance team 3. We're happy to answer any questions at legal@corbez.com

Your company dashboard shows aggregated data only: What you CAN see: - Number of employees enrolled - Company-wide adoption rate - Total savings across all employees - Popular restaurants (aggregated) - Peak usage times (aggregated) What you CANNOT see: - Individual employee activity - Specific redemption history - Personal dining preferences - Location tracking - Any personally identifiable information Privacy protection: - Data shown to companies is aggregated - Employee data belongs to employees, not companies This protects employee privacy while giving you the metrics needed to measure program success.

Corbez is unique in several ways: 1. Corporate-focused: Discounts are tied to your employer, not generic coupons 2. Zero cost for employees: Unlike competitor apps that charge membership fees 3. No transaction fees for restaurants: Flat subscription vs. per-order commissions 4. Quality over quantity: We curate local restaurants, not fast food chains 5. Privacy-first: We don't sell your dining data 6. Direct payment: You pay restaurants directly, not through our app 7. Sustainable: Restaurants choose to participate and set their own discounts We're not a delivery app, a coupon clipper, or a daily deals site. We're a corporate benefits platform that connects great local restaurants with employees who dine out regularly.

If your company isn't on Corbez yet: 1. You can request to add your company during signup 2. We'll reach out to your HR department to verify and onboard 3. In the meantime, ask your HR team to contact us at contact@corbez.com 4. Onboarding typically takes 2-3 business days Want to speed things up? Share the link corbez.com/for-companies with your HR team. They can sign up directly and invite all employees at once.

Yes! Corbez offers 4 powerful discount types for maximum flexibility: **1. BASE Discount** (Default for all employees) - One universal discount for all verified corporate employees - Example: 10% off for everyone **2. COMPANY Discount** (Target specific companies) - Custom percentage discounts for specific companies - Example: higher discounts for specific employers - Great for attracting employees from large companies nearby **3. SPEND_THRESHOLD Discount** (Minimum order discounts) - Higher discounts for orders above a certain amount - Example: higher discount above a spend threshold - Encourages larger orders and group lunches **4. COMPANY_PERK** (Exclusive free items) - Offer free items to employees from specific companies - Example: Free appetizer for Amazon employees - Creates unique value propositions **Advanced Features:** - Monthly usage limits (control redemption frequency) - First-time bonus (extra discount for first visit) - Time-limited promotions - Priority-based discount selection (higher value always applies) **Protection Built-In:** - Discount terms are locked when employees claim them - You can't accidentally delete discounts with active coupons - Full audit trail for revenue analysis All discount types are managed in your merchant dashboard with real-time analytics showing which discounts drive the most traffic.

Corbez has built-in fraud prevention: - QR codes are verified at redemption - Codes are tied to verified corporate emails - Each redemption is logged with timestamp and location - You can report suspicious activity in the merchant dashboard - We monitor for patterns like excessive redemptions If you suspect fraud: 1. Don't apply the discount 2. Report it in the merchant app 3. We'll investigate as soon as possible 4. Repeat offenders can be banned from the platform

Your company dashboard shows aggregated analytics: Metrics available: - Number of employees signed up - Percentage of employees active monthly - Total discounts redeemed company-wide - Estimated total savings for all employees - Most popular restaurants among employees - Peak redemption times and days Privacy: All data is anonymized. You can't see individual employee activity - only company-wide trends. Use these insights to: - Measure ROI of the employee benefit - Share success stories internally - Identify opportunities for team lunches Export reports monthly for HR records or quarterly business reviews.

Built-in protections prevent abuse: How it works: - Each employee gets ONE digital pass tied to their work email - Pass cannot be shared, sold, or transferred - QR codes are verified at redemption - Restaurant staff verify codes in real-time - Suspicious activity flags accounts for review Employees can use their pass as often as they want (that's the point!), but they can't: - Share it with friends/family - Use multiple accounts - Exploit the system Abuse is uncommon. The system works because: 1. One person, one pass policy 2. Restaurant verification at point of sale 3. Automatic fraud detection If an employee leaves your company, their access can be revoked by an admin or when their email is removed from your system.

Corbez is currently available in major metro areas: Fully Launched: - San Francisco Bay Area - New York City - Los Angeles - Chicago - Seattle - Austin - Boston - Washington DC Coming Soon (Q1 2026): - Denver - Portland - San Diego - Miami Expanding to 20+ cities by end of 2026. Not in your city? Request expansion: 1. Visit corbez.com/request-city 2. Enter your city and company 3. We'll notify you when we launch there Cities are prioritized based on: - Number of requests from employees and companies - Restaurant density and variety - Corporate office concentration

Yes! You can refer employees from other companies: 1. Share your unique referral link (found in your profile) 2. When they sign up and verify their company email, you both get a reward 3. Your reward: Priority access to new restaurant partnerships 4. Their reward: Same as above Note: Referrals only count when the friend works at a different company and completes email verification.

Yes, you have full control: Pause: Temporarily hide your restaurant from the app (e.g., during renovations) - No charges while paused - Reactivate anytime - Customers can't redeem discounts while paused Cancel: End your subscription entirely - Cancel anytime, no penalties - Subscription remains active until end of billing period - Can rejoin later (new 6-month trial not available) To pause or cancel: Go to Settings > Billing in your merchant dashboard, or contact support@corbez.com.

Currently, discount levels are set by individual restaurants, not companies. This ensures fair access for all corporate employees. However, you can: - See which restaurants offer the highest discounts in your company dashboard - Request featured restaurant partnerships for your area - Provide feedback on restaurants you'd like to see added Coming soon: We're developing a premium tier where companies can negotiate exclusive discounts for their employees at select restaurants. Contact partnerships@corbez.com to learn more or get early access.

Absolutely! We love hearing from our community. Suggest a Restaurant: - Use the "Suggest a Restaurant" button in the app - Or email merchants@corbez.com with restaurant details - We'll reach out to them about joining Suggest a Feature: - Email feedback@corbez.com with your idea - Or use the feedback form in the app Settings - Upvote existing suggestions in our public roadmap at roadmap.corbez.com Most requested features we've shipped: - Apple Wallet / Google Wallet integration (launched 2024) - Dietary filter for restaurants (launched 2024) - Company analytics dashboard (launched 2025) Your feedback shapes our product roadmap. We review all suggestions monthly and implement the most popular ones.

If you switch companies: 1. Your account remains active with your old company for 30 days 2. Update your email in account settings to your new company email 3. Verify your new email address 4. Your account will be linked to your new company 5. You'll see discounts from both companies during the transition If your new company isn't on Corbez yet, you can request to add them during the email update process.

Earn rewards by referring other restaurants: 1. Get your unique referral link from the merchant dashboard 2. Share it with restaurant owner friends 3. When they sign up and complete 6 months, you both get 1 month free There's no limit to referrals! Refer 12 restaurants = free subscription for a year. Best practices: - Share with non-competing restaurants (different cuisine types) - Explain the 6-month free trial and zero transaction fees - Show them your dashboard analytics to prove ROI Your referral link: Available in Settings > Referrals